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EXCHANGES 

 

We at MELKO offer exchanges and credit notes, as what matters the most to us it for you to be happy with your purchases

Our credit notes are valid for 12 months and can be redeemed online or through MELKO shops around Australia.

We recommend you choose carefully as MELKO is unable to provide refunds unless an item is faulty.

If you are unsure about fit or if you have any other questions, please contact admin@melko.com.au or call us on (+61) 3 9529 2900 for help making your purchase. 

We are always happy to help you with anything you need.

Requests for exchanges must be made within 7 days of receiving your order via email to admin@melko.com.au

Please bear in mind that returns will only be accepted if items are returned unworn, with the original sale tags attached and in the condition that they were received.

Furthermore, note that we are unable to offer returns or exchanges on sale items unless an item is damaged.

Finally, we ask that returned items be shipped via express or registered mail to our Australian mailing address as below.

Alternatively, you can exchange your online order at one of our boutiques.   

IMPORTANT INFORMATION

  • For delivery times please click here (Delivery times are provided as guidelines only)
  • All prices are in Australian Dollars and are inclusive of GST.
  • An exchange may not be available on items that are discounted or sale items.
  • If the goods are faulty (it is rare but it can happen), a replacement will be arranged and shipped to you free of charge.
  • Melko has an extremely distinctive and unique range, so we occasionally have only one of a particular item, so after it is sold it’s gone forever! 

WHERE DO I SEND MY RETURN OR EXCHANGE?

If it has been pre-approved, please send your return or exchange to:

Melko Group Pty Ltd - 86 Charles Street, Prahran, VIC 3181 AUSTRALIA 

 

CAN I TAKE MY RETURN OR EXCHANGE INSTORE?

Yes, you can exchange at the following Melko Addresses:

  • 18 Howey Place - MelbourneVIC 3000,
  • Shop 3/232 Brunswick Street - FitzroyVIC 3065
  • 98 Bridge Road - Richmond VIC 3121.

 

If you wish to contact us directly, please call +61 3 9529 2900 or email admin@melko.com.au 

© Melko – Made in Brazil. 2004-2017, all rights reserved.

 

EXCHANGES 

 

We at MELKO offer exchanges and credit notes, as what matters the most to us it for you to be happy with your purchases

Our credit notes are valid for 12 months and can be redeemed online or through MELKO shops around Australia.

We recommend you choose carefully as MELKO is unable to provide refunds unless an item is faulty.

If you are unsure about fit or if you have any other questions, please contact admin@melko.com.au or call us on (+61) 3 9529 2900 for help making your purchase. 

We are always happy to help you with anything you need.

Requests for exchanges must be made within 7 days of receiving your order via email to admin@melko.com.au

Please bear in mind that returns will only be accepted if items are returned unworn, with the original sale tags attached and in the condition that they were received.

Furthermore, note that we are unable to offer returns or exchanges on sale items unless an item is damaged.

Finally, we ask that returned items be shipped via express or registered mail to our Australian mailing address as below.

Alternatively, you can exchange your online order at one of our boutiques.   

IMPORTANT INFORMATION

  • For delivery times please click here (Delivery times are provided as guidelines only)
  • All prices are in Australian Dollars and are inclusive of GST.
  • An exchange may not be available on items that are discounted or sale items.
  • If the goods are faulty (it is rare but it can happen), a replacement will be arranged and shipped to you free of charge.
  • Melko has an extremely distinctive and unique range, so we occasionally have only one of a particular item, so after it is sold it’s gone forever! 

WHERE DO I SEND MY RETURN OR EXCHANGE?

If it has been pre-approved, please send your return or exchange to:

Melko Group Pty Ltd - 86 Charles Street, Prahran, VIC 3181 AUSTRALIA 

 

CAN I TAKE MY RETURN OR EXCHANGE INSTORE?

Yes, you can exchange at the following Melko Addresses:

  • 18 Howey Place - MelbourneVIC 3000,
  • Shop 3/232 Brunswick Street - FitzroyVIC 3065
  • 98 Bridge Road - Richmond VIC 3121.

 

If you wish to contact us directly, please call +61 3 9529 2900 or email admin@melko.com.au 

© Melko – Made in Brazil. 2004-2017, all rights reserved.