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EXCHANGES

RETURN & EXCHANGES POLICY

 

At Melko we want you to be completely satisfied with your shopping experience.

If an item is not suitable, you can send it back to us for an exchange, credit or refund at

 

Please post to:

Melko

86 Charles St

Prahran VIC 3181

 

Please not that refunds are only available on full prices items, and they must be sent back within 7 days of receipt of goods, if not a credit note will be issued.

 

Credit notes are valid for 12months.

  

If the goods are faulty a replacement will be arranged and shipping will be free of charge.  We must be notified that the goods are faulty within 7 days of receipt.  (This can be done via phone: 03 9529 2900 or email: admin@melko.com.ai)

 

Returned goods must be unworn and unwashed. 

 

Melko has a hard earned reputation for outstanding & real customer service, and we assure you that we will always find a solution to any potential issue. 

 

Please note that an exchange authorization reference is required. Please call: +61 3 9529 2900 or email admin@melko.com.au to get an exchange authorisation reference before shipping.  

 

IMPORTANT INFORMATION

  • For delivery times please click here(Delivery times are provided as guidelines only)
  • All prices are in Australian Dollars and are inclusive of GST.
  • Exchange may not be available on items that are discounted or sale items.
  • If the goods are faulty (it is rare but it can happen), a replacement will be arranged and shipped to you free of charge.
  • Melko has an extremely distinctive and unique range, so we occasionally have only one of a particular item, so after it is sold it’s gone forever! 

WHERE DO I SEND MY RETURN OR EXCHANGE?

Please send your return or exchange to:

Melko Group Pty Ltd - 86 Charles Street, Prahran, VIC 3181 AUSTRALIA 

 

CAN I TAKE MY RETURN OR EXCHANGE INSTORE?

Yes, you can exchange at the following Melko Addresses:

  • 18 Howey Place - MelbourneVIC 3000,
  • Shop 3/232 Brunswick Street - FitzroyVIC 3065
  • 98 Bridge Road - RichmondVIC 3121.

 

If you wish to contact us directly, please call +61 3 9529 2900 or email admin@melko.com.au 

© Melko – Made in Brazil. 2004-2017, all rights reserved.

 

EXCHANGES

RETURN & EXCHANGES POLICY

 

At Melko we want you to be completely satisfied with your shopping experience.

If an item is not suitable, you can send it back to us for an exchange, credit or refund at

 

Please post to:

Melko

86 Charles St

Prahran VIC 3181

 

Please not that refunds are only available on full prices items, and they must be sent back within 7 days of receipt of goods, if not a credit note will be issued.

 

Credit notes are valid for 12months.

  

If the goods are faulty a replacement will be arranged and shipping will be free of charge.  We must be notified that the goods are faulty within 7 days of receipt.  (This can be done via phone: 03 9529 2900 or email: admin@melko.com.ai)

 

Returned goods must be unworn and unwashed. 

 

Melko has a hard earned reputation for outstanding & real customer service, and we assure you that we will always find a solution to any potential issue. 

 

Please note that an exchange authorization reference is required. Please call: +61 3 9529 2900 or email admin@melko.com.au to get an exchange authorisation reference before shipping.  

 

IMPORTANT INFORMATION

  • For delivery times please click here(Delivery times are provided as guidelines only)
  • All prices are in Australian Dollars and are inclusive of GST.
  • Exchange may not be available on items that are discounted or sale items.
  • If the goods are faulty (it is rare but it can happen), a replacement will be arranged and shipped to you free of charge.
  • Melko has an extremely distinctive and unique range, so we occasionally have only one of a particular item, so after it is sold it’s gone forever! 

WHERE DO I SEND MY RETURN OR EXCHANGE?

Please send your return or exchange to:

Melko Group Pty Ltd - 86 Charles Street, Prahran, VIC 3181 AUSTRALIA 

 

CAN I TAKE MY RETURN OR EXCHANGE INSTORE?

Yes, you can exchange at the following Melko Addresses:

  • 18 Howey Place - MelbourneVIC 3000,
  • Shop 3/232 Brunswick Street - FitzroyVIC 3065
  • 98 Bridge Road - RichmondVIC 3121.

 

If you wish to contact us directly, please call +61 3 9529 2900 or email admin@melko.com.au 

© Melko – Made in Brazil. 2004-2017, all rights reserved.